Need to write a paper,on the Denver Airport case study,

need to pic 5 to 6 proplems from the 48 main problens, 1 pages per topic/problem

identify the problems and causes,

ways that could of avouid the issus,

solutions,

recommendations

use some exemples to back up your theory

1 page for the conclucion  were al the topic picked are mention layind down a communication plan

and the very las page with all the references used.