Key competencies for supply chain success competent people in SMEs
Questions
From the scale 1-7, Do you agree or disagree with these statement. Please rate your response
1: Strongly disagree
7: strongly agree
- Supply chain manager knowledge area and Technical competencies factor
– Ready to adopt new technologies
The Readiness to adopt new technologies helps manages meet competitive challenges
–Employee training and empowerment
Good training and empowerment is a strong assists management of the Supply chain
–Risk management
Having a Capability to deal with an uncertain situation will positively affect successful supply chai
-Multi-level communicator
Ability to converse horizontally and vertically within the organization help manager to achieve the goal
(Cross functional communication helps firm to provide superior service
- Operations management knowledge area and Technical competencies factor
– Lean practices
(The implementation of lean practices improves SMEs performance)
– Teamwork
Efficient teamwork implementation makes supply chain productively.
-Long-term relationship with supplier
(More long-term relationship with supplier help to build communication and trust)
-Long-term relationship with customer
(More long-term relationship with customer help to build communication and trust)
- Responsiveness factor
-Delivery on time
(On-time delivery leads to improve customer satisfaction and service reliability)
– Service reliability
(Service reliability make an increasing in relational behaviour)
-Pre and post-sale service
(Effectively pre and post-sale service will emerge as the winners over their solely product-centric competitors)
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