Choose an organisation or business which is either an automotive company (manufacturing industry) or a hospital (service sector). You need to produce an essay elaborating on the key operation, logistics and supply chain management issues faced by the operations and supply chain manager(s) in this particular organisation / business.

You can collect data from resources like websites, books, journal articles and grey reports. Some case studies are available to help you collect required data.

By focusing on the operational and supply chain issues, you should seek to identify and clarify how the operation functions and supports the market that it serves. What service delivery system (s) or manufacturing process (es) does it use? What infrastructure does it use to manage these delivery systems? And how, together, do these support the market (s) that it serves? A critical, detailed and relevant analysis should be made of the various components.

Based on your analysis, you are expected to make recommendations about how the business can improve its performance. Consider triple bottom line – described as the incorporation of economic, environmental and social factors as the three dimensions of sustainability in business practice – in your analysis.